Shipping policy
SHIPPING POLICY
Thank you for shopping with Talvren. We are committed to providing a smooth and reliable shipping experience. Please review the following information regarding the processing and delivery of your order.
ORDER PROCESSING
Orders require processing and fulfillment before shipment. Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.
Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.
SHIPPING & DELIVERY
Talvren currently ships within the contiguous United States only. At this time, we do not ship to Alaska, Hawaii, U.S. territories, or international destinations. Shipping availability may change in the future.
Estimated delivery times shown at checkout or provided after an order is placed are estimates only and are not guaranteed. Delivery times may vary depending on the destination, shipping carrier, weather, holidays, and other circumstances outside of Talvren’s control.
Talvren is not responsible for delays caused by shipping carriers, severe weather, natural disasters, incorrect or incomplete shipping information provided by the customer, or other circumstances outside our reasonable control.
SHIPPING RATES
Applicable shipping charges will be calculated and displayed at checkout before your order is completed. Shipping rates may vary based on the order, destination, and available shipping method.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address when placing an order. Please carefully review your shipping information before submitting your order.
If you discover an error in your shipping address, contact us as soon as possible at talvrenlife@outlook.com. We cannot guarantee that an address can be changed after an order has entered processing or fulfillment.
LOST, STOLEN, OR DAMAGED PACKAGES
If your package arrives damaged, contains an incorrect product, or appears to have been lost in transit, please contact us at talvrenlife@outlook.com with your order number and relevant details. For damaged shipments, photographs of the package and product may be requested.
Claims for packages that appear to have been lost in transit must be submitted within 30 days of the estimated delivery date. Claims for damaged or incorrect products should be submitted within 30 days of delivery.
If tracking information shows that a package was delivered but you are unable to locate it, please contact us as soon as possible. Talvren may assist with contacting the shipping carrier when appropriate; however, we cannot guarantee replacement or reimbursement for packages confirmed as delivered by the carrier.
RETURNED OR UNDELIVERABLE PACKAGES
Orders returned because of an incorrect or incomplete address, refusal of delivery, or other delivery issue may require additional shipping charges if reshipment is available.
RETURNS
Due to the health, safety, and integrity considerations associated with dietary supplements and consumable products, please refer to our Return and Refund Policy for information regarding returns, replacements, refunds, damaged products, and incorrect orders.
CONTACT US
If you have questions regarding the shipment of your order, please contact:
Talvren
talvrenlife@outlook.com